Effective August 3, 2016
Thank you for visiting DaVita’s websites. We work hard to keep the sites and on-line tools current and hope that you find the information available here to be highly useful.
Except as expressly stated otherwise on a website, we make these sites available for the purpose of providing useful information to the general public and not for the purpose of providing health care services. Certain sites offer on-line, self-help and/or educational tools and require users to register for a myDaVita (https://www.davita.com/register) account or similar on-line account. None of these sites are intended to serve as vehicles for providing medical advice or health care services. Please consult your physician regarding your specific diagnosis, treatment, diet, and health questions. If you are experiencing an urgent medical condition, call 9-1-1.
Personal Information DaVita Collects and How We Use It
You will have the opportunity to designate whether to make your profile public or keep it private, and you may change your designation, or change your profile data at any time. Please note that public profiles are often indexed and cached by Internet search engines. Some personal profile information will be visible to other community members and could be made public when you make postings, such as comments to a forum or reviews of recipes. Whether you provide us with your Personal Information or create a public profile is entirely up to you.
You may change or delete your Personal Information or account settings by logging into your account (for myDaVita: https://www.davita.com/mydavita/account-settings.) To have your account deleted, contact us using the information in the Questions, Complaints and Contacts section below.
After you have created your account, you may choose to use interactive content, tools, and services that may request additional information from you. Using these tools and providing additional information is strictly voluntary.
We collect Personal Information when you register for an account, update your profile, or use certain interactive services. We use the Personal Information that you provide in various ways, including responding to your questions and providing you with the specific services you select. We also use the Personal Information that you provide to display certain website content, and to deliver advertisements, emails, and social media notifications about our brand, products, services, or other promotional purposes.
DaVita may transfer your Personal Information to an affiliate, subsidiary or successor to the business to which such information is associated. DaVita obtains various types of services, such as information technology, email delivery and data analysis, from its affiliates, subsidiaries, and other trusted business partners. DaVita may share your Personal Information with these vendors to enable them to deliver services to DaVita. Finally, DaVita may also share your Personal Information with third-parties for their direct marketing purposes, provided that you have consented to such sharing.
We may collect information that is publicly available. For example, we may collect information you submit to a blog, chat room, or social network. By gathering additional information about you, we can tailor our advertising and send more practical product or service recommendations and offers.
Anonymous Information and Tracking Technologies
When you use our websites, we may automatically collect certain information, such as where you browse within the sites, traffic and location data, and information about the computer and Internet connection. This information helps us administer the sites and provide a better user experience, and we may connect this information to Personal Information that you provide to us or we collect from other sources.
The sites may contain transparent GIF files (also known as "web beacons," "action tags," or "pixel tags") or use other technologies to help manage on-line advertising. These GIF files are used to recognize when a user views a web page or opens an email. This information enables DaVita to learn which emails and advertisements bring users to our sites.
To help manage our advertising and sites, we may use third-party products such as AdSense, AdWords, Google Analytics, a range of DoubleClick-branded services, and IBM Marketing Cloud. When you visit a page that uses one of these products, either on our sites or one of our partners’ sites, various cookies may be sent to your browser. These may be sent from multiple different domains. These cookies enable DaVita to use other services in conjunction with third-party vendors (such as ad measurement, ad delivery, or reporting services) and these third-party services may send their own cookies to your browser and collect information about your use of our sites, including your IP address. More information on, for example, Google services can be found at www.google.com/policies/privacy/partners/.
Sometimes, when you click on a link or an advertisement on our sites, your browser may be momentarily redirected to the website of a third-party, which, acting at the request of DaVita, notes or "counts" your response to the site before re-directing your browser to the link you selected. This redirection process may not be apparent to you. We use this process for counting overall responses.
Do Not Track Signals
Some web browsers may transmit “do not track” signals to websites with which the browser communicates. Our sites do not currently respond to these “do not track” signals.
How We Protect Personal Information
DaVita’s sites incorporate safeguards to help protect the security and privacy of Personal Information. DaVita employs certain procedural and technological security measures designed to protect your Personal Information from unauthorized access and disclosure. We may use encryption, secure sockets layer (SSL) technology, internal restrictions, risk management programs, or other security measures. However, no security system is impenetrable, and transmission of information over the Internet is not completely secure. While we take steps to protect your Personal Information, we cannot guarantee its privacy or security.
DaVita may share Personal Information in response to a court order, subpoena, search warrant, law, or regulation. We may cooperate with law enforcement in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors.
Newsletters, Email and Text Messages
When you register for an account or certain other actions on a DaVita website, you may be given the option of receiving recurring informational/promotional newsletters or other emails from DaVita or our business partners. In order for you to subscribe to these emails, we will ask for your contact information. You can unsubscribe from DaVita emails at any time by simply following the directions included at the bottom of each email or by editing the information you entered when you registered (for myDaVita, go to https://www.davita.com/mydavita/account-settings.)
Please note that if you do unsubscribe from receiving marketing-related emails from us, we may still need to send you important administrative messages. You cannot opt-out from receiving these administrative messages.
You can opt-out of text messages to which you have subscribed. The simplest way to opt-out of receiving text messages is to reply “Stop” to any text message you receive from us. We will implement your request as soon as reasonably practical but no later than 30 days from the date of such request.
If you have difficulties with our newsletters, emails or texts that you cannot address as described above, please see the contact information in the “Questions, Complaints and Contacts” section below and let us know about your issue.
Other Information Sent to DaVita
If you use our “Email-a-Page” service to tell another person about our sites, we will ask you for your name and email address and your friend's email address. We will automatically send your friend a one-time email inviting him or her to visit the sites using your name and email address as the "from" email address. By using this functionality, you are telling us that you are entitled to use and provide us with your friend’s name and email address. We will only use the information you provide to send the email you request.
Communities, Blogs, and Other Public Forums
DaVita’s sites may feature public forums or other community areas where users with similar interests or medical conditions can share information. We may also offer moderated on-line discussions. Such communities and discussions are for informational purposes only and do not constitute medical advice. These communities and discussions are open to the public and should not be considered private.
Any information you choose to share in our on-line communities and discussions is, by design, open to the public and is not private; therefore, you should think carefully before sharing any Personal Information or information about your health. What you share can be seen, disclosed to, or collected by third-parties and may be used by others in ways we cannot control or predict, including to contact you for purposes you have not authorized.
DaVita’s sites may use social media plugins to enable you to easily share information with others. When you visit a website, the operator of the social plugin can place a cookie on your computer enabling that operator to recognize individuals who have previously visited our sites. If you are logged into the social media website while browsing our sites, the social plugins allow that social media website to receive information that you have visited our sites. The social plugins also allow the social media website to share information about your activities when using our sites with other users of their social media website. DaVita does not control any of the content from the social media plugins. For more information about plugins from other social media websites you should refer to those websites' privacy policies.
DaVita reserves the right to edit or remove any post or user for any reason or no reason. For example, we may edit comments for content, remove off-topic contributions, delete offensive material, block offensive contributors, and delete suspected spam or non-complying content from any of our sites, such as forums, blogs, discussions or other communities, or social media sites.
DaVita’s sites are intended for adults age 18 and older, and are not intended to attract children. DaVita will not knowingly collect Personal Information from any person we actually know to be under 13 years old. If you are under the age of 13, do not use the sites or provide any information through the sites.
Access and Correction
You may correct, amend, or delete the Personal Information that we have in a registered account by logging into your account (for myDaVita go to https://www.davita.com/mydavita/account-settings). To delete your account or for other issues, use the contact information in the “Questions, Complaints and Contacts” section below.
Your California Privacy Rights
Questions, Complaints and Contacts
Attn: Chief Privacy Officer
2000 16th Street
Denver, CO 80202